Before dispatch
An advisor confirms availability, lead time, taxes and the delivery address. Engraving adds 7–10 business days.
The maison · personal guidance
Care, from our door to yours.
Complimentary insured shipping with a signature on delivery, and 30-day returns for eligible unworn pieces. Delivery dates are estimates until an advisor confirms them.
Delivery
Insured delivery requires a signature. Dates shown online use sample lead times, business days and holidays; they are estimates.
Returns & refunds
Contact an advisor within 30 days of delivery for an insured return label. Return unworn pieces with packaging and reports. Refunds follow inspection within 10 business days.
Exceptions
Personalized pieces are final sale unless faulty. Report damage or a misdescribed item to an advisor for a remedy.